Questions & Answers

Here we try to answer the most frequently asked questions
regarding HIS-Net Hosting's services.

If you have a question regarding our services which is not answered here, please ask it via eMailto:Questions@HIS-Net.Com. We will reply directly to you via eMail, and if your question is applicable, you may see it listed here! We hope this information is helpful and informative, and we look forward to serving you!


  1. What are your rates?
  2. What do these prices include?
  3. Where in Cyberspace will my Web Site be located?
  4. Which indexes will my Web Site be submitted to?
  5. How do I upload information to my Web Site?
  6. Do you offer Internet Presence Services for companies in my local area?
  7. How much storage can I use? What if I need more space?
  8. How often can I make changes to my pages?
  9. How do you keep your prices so affordable? These are the best values I've seen on the 'Net!
  10. OK, I'm ready to benefit from the Information Superhighway by having my own Web Site on the World Wide Web! What should I do now?


Q1. What are your rates?
A1:
We currently offer three affordable, "customer-friendly" plans, to meet your Internet Presence needs:

All of these plans include a domain name, POP3 eMailbox, and 25 Megs FTPable WebSpace. A one-time $39.99 setup fee includes registration in over 100 search engines. A prorated refund is available for unused time on our prepaid accounts.



Q2. What do these prices include?
A2:
All of the above rates include the following:

These rates do NOT include Dial-Up Internet access or the $100 InterNIC for the first 2 years domain registration -- they will bill you directly.



Q3. Where in Cyberspace will my Web Site be located?
A3.
With HIS-Net Hosting's WebVirtual plans, your site will be located at
http://www.YourOwnName.com
(Where "YourOwnName" is replaced with the name of your business, church or ministry)
You can use your Web Address on your business cards, letterhead, and in conventional (newspaper, magazine, etc.) advertising. Also, be sure to add your Web Address to the signature file of your eMail!



Q4. Which indexes will my Web Site be submitted to?
A4.
If you provide us with a short (<25 words) description of your page, we will submit your Web Address to over a hunderd sites, including:

Alta Vista, Infoseek, Excite, Yahoo, Starting Point, WebCrawler, Lycos, Open Text Web Index, World Wide Web Worm, and many more!

Note that it is up to these indexes to decide on what/who gets included, but most of them are open to any product or service. Also, you are free to submit your Web Address to other listing services around the 'Net. A complete list of sites is available online.



Q5. How do I upload information to my web site?
A5.
With any of our WebVirtual Standard accounts, simply use File Transfer Protocol (FTP) to upload your graphics. Find out how to upload your site with our online tutorial.



Q6: Do you offer Internet Presence Services for companies in my local area?
A6:
As you probably know, the Web is truly "World Wide". The fact that you found the HIS-Net Hosting Web Site should tell you that customers from all over can find your products or services on-line. For example, we currently have clients on the West Coast, in the MidWest, in New England, and the SouthEast United States, to name a few areas. And we have been visited by folks in over 45 different countries around the globe! So you can see that wherever on earth you are, we can provide you with reliable Internet Presence service.



Q7. How much storage can I use? What if I need more space?
A7.
For our WebVirtual Standard accounts, you are allotted 25 Megabytes per account. Additional Megabytes may be purchased for $5/5MB/month.



Q8. How often can I make changes to my pages?
A8.
For our WebVirtual Standard account, File Transfer Protocol (FTP) access allows you to make changes to your pages 24 hours a day, 7 days/week.



Q9. How do you keep your prices so affordable? These are the best values I've seen on the 'Net!
A9.
Our main goal is to provide the best service on the Internet for the lowest cost! We do most of our correspondence via eMail and bill our customers in advance, which helps to keep our prices low. Then we simply pass these savings on to you!



Q10. OK, I'm ready to benefit from the Information Superhighway by having my own Web Site on the World Wide Web! What should I do now?
A10.
You can sign up for our services easily online at http://www.Word.Net/order/orders.htm If you have any questions, send eMailto:Signup@HIS-Net.Com to let us know you're ready to get online with HIS-Net Hosting! Let us know the best way to contact you, and we can discuss your website needs directly. Welcome aboard!


Thanks again for your interest in HIS-Net Hosting. We look forward to working with you soon!

Disclaimer: Links are added to our Client Portfolio page once a link to HIS-Net Hosting has been verified, and at our discretion.


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